EDUCATION:

Master of Science, User Experience Design, Kent State University, Kent, OH  — Expected Summer 2016
Bachelor of Science, Technology, Kent State University, Kent, OH – 12/2008 (Cum Laude)
A.A.B. Web Design, Stark State College, North Canton, OH — Expected Summer 2016
A.A.B. Computer Technology – Network Technology Concentration, Kent State University, Kent, OH – 12/2008 (Distinguished Graduate)

UX SKILL SET:

  • Uses Adobe Dreamweaver for webpage creation
  • Creates Wireframes using Omnigraffle
  • Creates Flowcharts with Microsoft Visio
  • HTML & CSS
  • Sketching

IT SKILL SET:

  • Uses Windows Server 2012 Active Directory to manage enterprise
  • Installs, supports, and maintains college client systems, projectors, and printers
  • Worked with Technology Coordinators in selection and purchase of technology solutions
  • Supports and troubleshoots desktops, laptops, projectors, and printers from various manufacturers, including Apple, Dell, HP, Acer, and Ricoh, InFocus, and Epson
  • Manages Mac environment with Jamf Casper Suite
  • Deploys updates throughout enterprise with Windows Server Update Services
  • Provides solutions for students, faculty, and staff with software and hardware questions
  • Inventories, coordinates, and assigns technologies to employees
  • Explores and implements cost-saving, open source software alternatives
  • Enforces Acceptable Use Policies
  • Maintains ongoing communication with administration, peers, staff, and vendors
  • Supports Windows 7, and Mac OS X, and Ubuntu Linux operating systems
  • Performs installation, maintenance, and upgrades of various software packages as required
  • TCP/IP Networking
  • Packages and deploys software to clients using Altiris Deployment Console, Symantec Ghost, Clonezilla, and Fog
  • Uses Desktop Authority for file re-direction, drive mapping, printer deployment, etc.

 

EMPLOYMENT HISTORY:

Computer / Network Technician, Stark State College, North Canton, Ohio (11/2011 – Present)

Computer / Network Technician, East Central Ohio Educational Service Center, New Philadelphia, Ohio (1/2005 – 11/2011)

  • Strasburg-Franklin Local Schools (7/2006 – 11/2011)
  • Tuscarawas Valley Local Schools (7/2010 – 11/2011)
  • Indian Valley Local Schools (10/2007 – 7/2010)
  • TRECA Digital Academy (1/2005 – 7/2008)

 

HONORS AND ACTIVITIES:

COMPTIA Network+ Certified Technician

Spirituality, Volunteering, Reading, Exercise, Hiking, Travel, and Technology Trends